Automation consulting

Automation-first consulting for teams operationalizing composite AI.

28eme is Austin Johnson’s studio for automation-first engagements that blend agents, APIs, and documentation. Companion to austinbjohnson.com for deeper context.

Where 28eme plugs in

Lean builds with measurable impact—each scoped to your workflow and documented for the team that runs it next.

Composite AI builds

Launch resilient agent + API automations without losing visibility.

  • Orchestrations mapped to the jobs-to-be-done you outline.
  • Fallbacks and dashboards baked into every release.

Automation playbooks

Codify workflows so ops can ship without waiting on extra engineering cycles.

  • Reusable blueprints across Zapier, Make, Airtable, and bespoke services.
  • Plain-language runbooks with triggers and maintenance cadence.

Documentation & enablement

Ship artifacts the team can maintain—nothing leaves as a black box.

  • Architecture maps, security notes, and dependency checklists.
  • Loom walkthroughs plus a next-step backlog.

How it runs

A lightweight, documented path keeps everyone aligned and ships a working system in weeks, not quarters.

  1. Discover

    Async intake plus a 60-minute map that nails outcomes, data access, and guardrails.

  2. Design

    Rapid prototypes validate flows; architecture notes capture models, triggers, and safeties.

  3. Deliver

    Production deployment, enablement, and a runbook-backed backlog wrapped in Loom walkthroughs.

Proof & experiments

Case studies stay private until approvals land—request a walkthrough for anonymized artifacts, metrics snapshots, and Loom tours.

Recent wins

  • Support triage agents reducing manual routing across stacks.
  • Product ops automations syncing releases without extra headcount.
  • Knowledge assistants documenting craft projects and routines.

Who calls 28eme

  • Ops leaders spinning up automation capacity without adding headcount.
  • Founders validating AI-native products before a full engineering build.
  • Studios bridging no-code experiments with custom engineering.

Ready for the next build?

Share your scenario and get a scoped experiment or discovery path within 48 hours.